March 23, 2020

To our valued customers:

Due to the numerous changes and recent government mandates regarding ongoing COVID-19, I wanted to provide an update regarding our ongoing operations. Department of Homeland Security (DHS) has issued its guidance on the Essential Critical Infrastructure Workforce, and Amazing Magnets is considered an essential part of this program.  Amazing Magnets serves OEM’s, also classified as Essential, as they produce much needed medical devices, lifesaving equipment, water treatment devices, and transportation services. Until further notice Amazing Magnets will continue to operate and ship product with all recommended social distancing for our order fulfillment personnel. As an added precaution, customer on-site meetings and will-call pickup have been suspended until further notice.

Clearly COVID-19 is impacting us all in numerous ways, and I want to thank you for continuing to be a part of the Amazing Magnets family. We understand you may have questions about your products during these uncertain times, but please know that our team at Amazing Magnets is committed to providing you with as much assistance as possible with your current and future needs.

Should you have any questions regarding pricing, lead time, or product availability, please reach out to your Sales Executive or call our help line at 714-508-9909.

For the latest Amazing Magnets Covid-19 status updates, please visit:

https://www.amazingmagnets.com/t-Covid-19-Updates.aspx

Sincerely,

Tim Boettcher
President
Amazing Magnets, LLC


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March 20th, 2020

Last night March 19th, 2020 the governor of California issued a Stay-at-home order to help combat the spread of the COVID-19 virus.  Essential suppliers, food producers, gas stations, medical providers and other companies supporting these are to remain open.  Amazing Magnets will continue to operate as we have been, with the majority of our staff working remotely, and only a small teams performing the physical fulfillment function.  This is to support our customers in the medical device manufacturing, water purification, transportation, and other essential manufacturing operations throughout the United States.   We appreciate your prayers and patience as we get through this difficult time.

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March 16th, 2020

To our valued customers:
I want to provide you with an important update regarding Amazing Magnets' response to COVID-19 (Coronavirus). These are unprecedented times, and many of our customers and suppliers are changing how they operate amidst growing worldwide fears. We continue to make timely decisions based on the guidance of health agencies and medical teams, and adjust our precautionary measures for the safety of our employees and clients. As we closely monitor the rapidly changing situation, we have been taking steps to ensure our employees can work remotely to maintain business continuity and minimize disruptions in this time of ongoing challenges.
  Non-essential office staff will be working from home.  Customer on site meetings and will call pickup have been suspended until further notice.  To reduce the exposure within our fulfillment teams, we have split our fulfillment group into small teams to reduce contact and prepare for quarantine of entire teams should this be necessary.

We understand you may have questions about your products during these uncertain times. Please know that our team at Amazing Magnets is committed to providing you with as much assistance as possible with your current and future needs. As we anticipate high call volume in the days ahead, we encourage you to visit www.amazingmagnets.com for general information and ask that you contact your sales executive if you need assistance with an existing order.

To help satisfy unanticipated demand, Amazing Magnets has a strong inventory of stock products available for immediate shipment. Our contract manufacturing is also fully operational, and production of all Amazing Magnets products continues as normal. Outbound shipments from our Anaheim, California warehouse are currently unaffected; however, we realize this could change at any time due to circumstances beyond our direct control. Should freight companies UPS, FedEx, or USPS experience delays, furloughs, or stoppages, we will provide further updates. Our goal at Amazing Magnets is to ensure our employees are safe, and we can continue to provide products to our customers as we are permitted.  Should there be additional restrictions on business operations, Amazing Magnets will comply with any pertinent federal or state guidelines.

Clearly COVID-19 is impacting us all in numerous ways, and I want to thank you for continuing to be a part of the Amazing Magnets family. Our team is focused on serving you, and our customer community, as we plan ahead. Should you have any questions regarding pricing, lead time, or availability at this time, please reach out to your Sales Executive.

Please visit https://www.amazingmagnets.com/t-Covid-19-Updates.aspx for the latest status and updates.

Best Regards,
Tim Boettcher
President
Amazing Magnets, LLC

 

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